Where to get help
These organisations provide free and confidential support to individuals going through difficult situations. Feel free to reach out to them for assistance.
Suicidal thoughts
Psychological support
Psychological support
Sumithrayo
Phone: 011 2 696 666 / 011 2692909 / 011 2683555
Email: sumithra@sumithrayo.org
Website: srilankasumithrayo.lk
Address (write or visit): 60B, Horton Place, Colombo 07
Open: 365 days a year, 9 am – 8 pm
Child safety
Reporting
National Child Protection Authority
Phone (24-hour hotline): 1929
Email: ncpa@childprotection.gov.lk
Website: www.childprotection.gov.lk
Address: 330, Thalawathugoda Road, Madiwela, Sri Jayawardenapura
Open: Monday to Friday, 8.30am – 4.30pm
Legal and psychological support
Child Protection Force
Phone: 011 4 848 856 / 0777 388 212
Email: milani@childprotectionforce.org, wasana@childprotectionforce.org
Website: www.childprotectionforce.org
Address: 599/1/A/1, Akuregoda Road, Pelawatta, Battaramulla
Open: Monday to Friday, 8.30am – 5pm
Psychological support
LEADS Sri Lanka
Phone: 011 4 000 259
Email: info@leads.lk
Website: www.leads.lk
Address: 25, Hospital Road, Dehiwala
Open: Monday to Friday, 8 am – 4.30 pm
Violence against women
Reporting
Women’s helpline: 1938
Emergency police hotline: 119
Sri Lanka Police Women's Bureau: 0112 444 444
Bureau for the Prevention of Abuse of Children and Women: 011 218 6055
Online reporting: www.telligp.police.lk
Women & Children's Bureau at your local police station: https://www.police.lk/?page_id=884
Shelter, legal and psychological support
Women In Need (WIN)
Phone (24-hour hotline): 077 567 6555
Email: connect@winsl.net
Website: https://www.winsl.net
Address: 25, Tickell Road, Colombo 08; Shelters: Colombo, Matara, Batticaloa
Open: Monday to Friday, 9 am – 4.30 pm, Saturday & Sunday, 9 am – 12 pm (includes poya days and public holidays)
Legal aid
Legal Aid Commission of Sri Lanka
Phone: 0115 335 329 / 0115 335 281
Email: legalaid@sltnet.lk
Website: https://www.moj.gov.lk/index.php?option=com_content&view=article&id=31&Itemid=179&lang=en
Address: 129, Hulftsdorp Street, Colombo 12
Open: Monday to Friday, 8.15 am – 4.15 pm
Shelter and legal support
Legal and psychological support
Complaint Centre of the National Committee on Women
Phone: 011 218 6063 / 011 218 7038
Address: 5th Floor, Sethsiripaya Stage II, Battaramulla
Shelter
Mental health
Psychological and medical support
National Institute of Mental Health (NIMH)
Phone (24-hour hotline): 1926
Phone: 0112578234 - 7
Email: info@nimh.health.gov.lk
Website: nimh.health.gov.lk
Address: NIMH, Mulleriyawa New Town
Open: 24 hours/day
Psychological support
Sumithrayo
Phone: 011 2 696 666 / 011 2692909 / 011 2683555
Email: sumithra@sumithrayo.org
Website: srilankasumithrayo.lk
Address (write or visit): 60B Horton Place, Wijerama Mw, Colombo 07
Open: 365 days a year, 9 am to 8 pm
Directory of mental health practitioners
Kalyana
Website: kalyanasl.org/mental-health-therapist-directory
Phone: 077 711 1133
Email: info@kalyanasl.org
Psychological support for children
Shanthi Maargam
Phone (8 am – 10 pm, 7 days a week): 071 763 9898
Email: shanthimaargam@gmail.com
Website: shanthimaargam.org
Address: 69/17, Gothami Road, Borella
Open: Tuesday to Friday, 9.30 am – 5 pm and Saturday, 9.30 am – 1 pm
Psychological support for children
Child Adolescent and Family Services (CAFS)
Phone: 076 406 7004
Email: cafslanka@gmail.com
Website: cafs.lk
Address: 50/13, Old Kesbewa Rd, Borelasgamuwa
Open: Tuesday to Friday, 9 am – 5 pm and Saturday, 9 am – 2 pm
Internet-based violence
Reporting
Women & Children's Bureau at your local police station: www.police.lk/?page_id=3833
CID Cyber Crime Unit
Phone: 011 232 6979 / 011 243 2746 / 011 233 7432
Email: dir.cid@police.lk and telligp@police.lk / report@cid.police.gov.lk / socialmedia@cid.police.gov.lk
Open: 24 hours/day
Technical support
Sri Lanka CERT
Phone (8am to 8pm on weekdays): 011 2 691 692
Email: report@cert.gov.lk
Website: www.cert.gov.lk
Address: Room 4-112, BMICH, Bauddhaloka Mawatha, Colombo 07
Open: Weekdays, 9 am – 5 pm
Psychological and technical support
Hithawathi
Phone: 011 421 6062
Email: help@hithawathi.lk
Website: www.hithawathi.lk
WhatsApp/Viber: 077 771 1199
Open: Weekdays, 8.30 am – 5 pm, Saturdays 8.30 am – 12.30 pm (closed on public holidays)
Legal support
The Grassrooted Trust
Phone: 0718 015702 / 0763 488622 / 0718 015702
Whatsapp: 0763 488622 / 0718 015702
Email: trust@grassrooted.net
Website: www.bakamoono.lk
Address: 365/1C Bataketiya Road, Udumulla, Mulleriyawa
Informational support
LGBTQIA+ matters
Psychological support
Equité
Phone: 071 703 3298
Email: equitesrilanka2019@gmail.com
Facebook: www.facebook.com/equitesrilanka
Instagram: www.instagram.com/equite_srilanka
Legal support
iProBono Sri Lanka
WhatsApp: +44 7883 339 886
LinkedIn: www.linkedin.com/showcase/iprobono-sri-lanka
Contact: i-probono.com/contact-us
Menstrual & reproductive health
Medical, informational and psychological support
Family Planning Association (FPA)
Anonymous chat service: www.fpasrilanka.org/ask-sri
Phone: 011 255 5455 / 011 258 0915 / 011 255 6611
Email: info@fpasrilanka.org
Website: www.fpasrilanka.org
Address: 37/27 Bullers Lane, Colombo 7, Sri Lanka
Open: Monday to Friday, 8.30 am – 4.30 pm (except public and bank holidays)
Medical and informational support
Sri Lanka College of Obstetricians and Gynaecologists
24-hour hotline for pregnant mothers: 0710 301 225
Drug addiction
Psychological support
National Authority on Tobacco and Alcohol (NATA)
Phone: 1948
Email: info@nata.gov.lk
Website: www.nata.gov.lk
Address: 11th Floor, Wing A, Sethsiripaya Stage II, Battaramulla
Open: Weekdays, 8 am – 4.15 pm
Psychological support
Mel Medura
Phone: 011 2 693 460 / 011 2 694 665
Email: melmedura@sltnet.lk
Website: www.melmedura.org
Address: 60B, Horton Place, Colombo 07, Sri Lanka
Open: Monday to Saturday, 8.30 am – 4.30 pm
Disability
Financial and living support, inaccessibility complaints
National Secretariat for Persons with Disabilities
Phone: 0112 877 374
Email: info@nspd.gov.lk
Website: www.nspd.gov.lk
Address: 1st Floor, Sethsiripaya (Stage II), Battaramulla