These organisations provide free and confidential support to individuals going through difficult situations. Feel free to reach out to them for assistance.
Suicidal thoughts
Sumithrayo
Phone: 011 2 696 666 / 011 2692909 / 011 2683555
Email: sumithra@sumithrayo.org
Website: srilankasumithrayo.lk
Address (write or visit): 60B, Horton Place, Colombo 07
Open: 365 days a year, 9 am – 8 pm
Child safety
National Child Protection Authority
Phone (24-hour hotline): 1929
Email: ncpa@childprotection.gov.lk
Website: www.childprotection.gov.lk
Address: 330, Thalawathugoda Road, Madiwela, Sri Jayawardenapura
Open: Monday to Friday, 8.30am – 4.30pm
Child Protection Force
Phone: 011 4 848 856 / 0777 388 212
Email: milani@childprotectionforce.org, wasana@childprotectionforce.org
Website: www.childprotectionforce.org
Address: 599/1/A/1, Akuregoda Road, Pelawatta, Battaramulla
Open: Monday to Friday, 8.30am – 5pm
LEADS Sri Lanka
Phone: 011 4 000 259
Email: info@leads.lk
Website: www.leads.lk
Address: 25, Hospital Road, Dehiwala
Open: Monday to Friday, 8 am – 4.30 pm
Violence against women
Women’s helpline: 1938
Emergency police hotline: 119
Sri Lanka Police Women's Bureau: 0112 444 444
Bureau for the Prevention of Abuse of Children and Women: 011 218 6055
Online reporting: www.telligp.police.lk
Women & Children's Bureau at your local police station: https://www.police.lk/?page_id=884
Women In Need (WIN)
Phone (24-hour hotline): 077 567 6555
Email: connect@winsl.net
Website: https://www.winsl.net
Address: 25, Tickell Road, Colombo 08; Shelters: Colombo, Matara, Batticaloa
Open: Monday to Friday, 9 am – 4.30 pm, Saturday & Sunday, 9 am – 12 pm (includes poya days and public holidays)
Legal Aid Commission of Sri Lanka
Phone: 0115 335 329 / 0115 335 281
Email: legalaid@sltnet.lk
Website: https://www.moj.gov.lk/index.php?option=com_content&view=article&id=31&Itemid=179&lang=en
Address: 129, Hulftsdorp Street, Colombo 12
Open: Monday to Friday, 8.15 am – 4.15 pm
Complaint Centre of the National Committee on Women
Phone: 011 218 6063 / 011 218 7038
Address: 5th Floor, Sethsiripaya Stage II, Battaramulla
Mental health
National Institute of Mental Health (NIMH)
Phone (24-hour hotline): 1926
Phone: 0112578234 - 7
Email: info@nimh.health.gov.lk
Website: nimh.health.gov.lk
Address: NIMH, Mulleriyawa New Town
Open: 24 hours/day
Sumithrayo
Phone: 011 2 696 666 / 011 2692909 / 011 2683555
Email: sumithra@sumithrayo.org
Website: srilankasumithrayo.lk
Address (write or visit): 60B Horton Place, Wijerama Mw, Colombo 07
Open: 365 days a year, 9 am to 8 pm
Kalyana
Website: kalyanasl.org/mental-health-therapist-directory
Phone: 077 711 1133
Email: info@kalyanasl.org
Shanthi Maargam
Phone (8 am – 10 pm, 7 days a week): 071 763 9898
Email: shanthimaargam@gmail.com
Website: shanthimaargam.org
Address: 69/17, Gothami Road, Borella
Open: Tuesday to Friday, 9.30 am – 5 pm and Saturday, 9.30 am – 1 pm
Child Adolescent and Family Services (CAFS)
Phone: 076 406 7004
Email: cafslanka@gmail.com
Website: cafs.lk
Address: 50/13, Old Kesbewa Rd, Borelasgamuwa
Open: Tuesday to Friday, 9 am – 5 pm and Saturday, 9 am – 2 pm
Internet-based violence
Women & Children's Bureau at your local police station: www.police.lk/?page_id=3833
CID Cyber Crime Unit
Phone: 011 232 6979 / 011 243 2746 / 011 233 7432
Email: dir.cid@police.lk and telligp@police.lk / report@cid.police.gov.lk / socialmedia@cid.police.gov.lk
Open: 24 hours/day
Sri Lanka CERT
Phone (8am to 8pm on weekdays): 011 2 691 692
Email: report@cert.gov.lk
Website: www.cert.gov.lk
Address: Room 4-112, BMICH, Bauddhaloka Mawatha, Colombo 07
Open: Weekdays, 9 am – 5 pm
Hithawathi
Phone: 011 421 6062
Email: help@hithawathi.lk
Website: www.hithawathi.lk
WhatsApp/Viber: 077 771 1199
Open: Weekdays, 8.30 am – 5 pm, Saturdays 8.30 am – 12.30 pm (closed on public holidays)
The Grassrooted Trust
Phone: 0718 015702 / 0763 488622 / 0718 015702
Whatsapp: 0763 488622 / 0718 015702
Email: trust@grassrooted.net
Website: www.bakamoono.lk
Address: 365/1C Bataketiya Road, Udumulla, Mulleriyawa
LGBTQIA+ matters
Equité
Phone: 071 703 3298
Email: equitesrilanka2019@gmail.com
Facebook: www.facebook.com/equitesrilanka
Instagram: www.instagram.com/equite_srilanka
iProBono Sri Lanka
WhatsApp: +44 7883 339 886
LinkedIn: www.linkedin.com/showcase/iprobono-sri-lanka
Contact: i-probono.com/contact-us
Menstrual & reproductive health
Family Planning Association (FPA)
Anonymous chat service: www.fpasrilanka.org/ask-sri
Phone: 011 255 5455 / 011 258 0915 / 011 255 6611
Email: info@fpasrilanka.org
Website: www.fpasrilanka.org
Address: 37/27 Bullers Lane, Colombo 7, Sri Lanka
Open: Monday to Friday, 8.30 am – 4.30 pm (except public and bank holidays)
Sri Lanka College of Obstetricians and Gynaecologists
24-hour hotline for pregnant mothers: 0710 301 225
Drug addiction
National Authority on Tobacco and Alcohol (NATA)
Phone: 1948
Email: info@nata.gov.lk
Website: www.nata.gov.lk
Address: 11th Floor, Wing A, Sethsiripaya Stage II, Battaramulla
Open: Weekdays, 8 am – 4.15 pm
Mel Medura
Phone: 011 2 693 460 / 011 2 694 665
Email: melmedura@sltnet.lk
Website: www.melmedura.org
Address: 60B, Horton Place, Colombo 07, Sri Lanka
Open: Monday to Saturday, 8.30 am – 4.30 pm
Disability
National Secretariat for Persons with Disabilities
Phone: 0112 877 374
Email: info@nspd.gov.lk
Website: www.nspd.gov.lk
Address: 1st Floor, Sethsiripaya (Stage II), Battaramulla