Where to get help

These organisations provide free and confidential support to individuals going through difficult situations. Feel free to reach out to them for assistance.

Suicidal thoughts

Psychological support

CCC Foundation

Phone (24-hour hotline): 1333

Email: info@1333.lk 

Psychological support

Sumithrayo

Phone: 011 2 696 666 / 011 2692909 / 011 2683555

Email: sumithra@sumithrayo.org

Website: srilankasumithrayo.lk

Address (write or visit): 60B, Horton Place, Colombo 07

Open: 365 days a year, 9 am – 8 pm 

Child safety

Reporting

National Child Protection Authority

Phone (24-hour hotline): 1929

Email: ncpa@childprotection.gov.lk 

Website: www.childprotection.gov.lk

Address: 330, Thalawathugoda Road, Madiwela, Sri Jayawardenapura

Open: Monday to Friday, 8.30am – 4.30pm

Legal and psychological support

Child Protection Force

Phone: 011 4 848 856 / 0777 388 212

Email: milani@childprotectionforce.org, wasana@childprotectionforce.org 

Website: www.childprotectionforce.org 

Address: 599/1/A/1, Akuregoda Road, Pelawatta, Battaramulla

Open: Monday to Friday, 8.30am – 5pm

Psychological support

LEADS Sri Lanka

Phone: 011 4 000 259

Email: info@leads.lk 

Website: www.leads.lk 

Address: 25, Hospital Road, Dehiwala

Open: Monday to Friday, 8 am – 4.30 pm 

Violence against women

Reporting

Women’s helpline: 1938

Emergency police hotline: 119

Sri Lanka Police Women's Bureau: 0112 444 444

Bureau for the Prevention of Abuse of Children and Women: 011 218 6055

Online reporting: www.telligp.police.lk 

Women & Children's Bureau at your local police station: www.police.lk/?page_id=3833

Shelter, legal and psychological support

Women In Need (WIN)

Phone (24-hour hotline): 077 567 6555 

Email: connect@winsl.net

Website: https://www.winsl.net 

Address: 25, Tickell Road, Colombo 08; Shelters: Colombo, Matara, Batticaloa

Open: Monday to Friday, 9 am – 4.30 pm, Saturday & Sunday, 9 am – 12 pm (includes poya days and public holidays)

Legal aid

Legal Aid Commission of Sri Lanka

Phone: 0115 335 329 / 0115 335 281

Email: legalaid@sltnet.lk 

Website: https://www.moj.gov.lk/index.php?option=com_content&view=article&id=31&Itemid=179&lang=en

Address: 129, Hulftsdorp Street, Colombo 12

Open: Monday to Friday, 8.15 am – 4.15 pm 

Shelter and legal support

Sisters At Law

Phone: 011 207 6985

Email: info@sistersatlaw.org 

Website: sistersatlaw.org 

Legal and psychological support

Complaint Centre of the National Committee on Women

Phone: 011 218 6063 / 011 218 7038

Address: 5th Floor, Sethsiripaya Stage II, Battaramulla 

Shelter

Sambol Foundation

Phone: 0767 516 596

Email: info@sambolsetting.org

Website: www.sambolfoundation.org

Mental health

Psychological and medical support

National Institute of Mental Health (NIMH)

Phone (24-hour hotline): 1926

Phone: 0112578234 - 7

Email: info@nimh.health.gov.lk

Website: nimh.health.gov.lk

Address: NIMH, Mulleriyawa New Town

Open: 24 hours/day

Psychological support

Sumithrayo

Phone: 011 2 696 666 / 011 2692909 / 011 2683555

Email: sumithra@sumithrayo.org

Website: srilankasumithrayo.lk

Address (write or visit): 60B Horton Place, Wijerama Mw, Colombo 07

Open: 365 days a year, 9 am to 8 pm

Directory of mental health practitioners

Psychological support for children

Shanthi Maargam

Phone (8 am – 10 pm, 7 days a week): 071 763 9898

Email: shanthimaargam@gmail.com

Website: shanthimaargam.org 

Address: 69/17, Gothami Road, Borella

Open: Tuesday to Friday, 9.30 am – 5 pm and Saturday, 9.30 am – 1 pm

Psychological support for children

Child Adolescent and Family Services (CAFS)

Phone: 076 406 7004

Email: cafslanka@gmail.com 

Website: cafs.lk

Address: 50/13, Old Kesbewa Rd, Borelasgamuwa

Open: Tuesday to Friday, 9 am – 5 pm and Saturday, 9 am – 2 pm

Internet-based violence

Reporting

Women & Children's Bureau at your local police station: www.police.lk/?page_id=3833


CID Cyber Crime Unit 

Phone: 011 232 6979 / 011 243 2746 / 011 233 7432

Email: dir.cid@police.lk and telligp@police.lk / report@cid.police.gov.lk / socialmedia@cid.police.gov.lk 

Open: 24 hours/day

Technical support

Sri Lanka CERT

Phone (8am to 8pm on weekdays): 011 2 691 692

Email: report@cert.gov.lk 

Website: www.cert.gov.lk 

Address: Room 4-112, BMICH, Bauddhaloka Mawatha, Colombo 07

Open: Weekdays, 9 am – 5 pm 

Psychological and technical support

Hithawathi

Phone: 011 421 6062

Email: help@hithawathi.lk

Website: www.hithawathi.lk

WhatsApp/Viber: 077 771 1199 

Open: Weekdays, 8.30 am – 5 pm, Saturdays 8.30 am – 12.30 pm (closed on public holidays)

Legal support

The Grassrooted Trust

Phone: 0718 015702 / 0763 488622 / 0718 015702

Whatsapp: 0763 488622 / 0718 015702

Email: trust@grassrooted.net 

Website: www.bakamoono.lk

Address: 365/1C Bataketiya Road, Udumulla, Mulleriyawa

Informational support

Prathya

Phone/Whatsapp: 0777 955 900

Website: deletenothing.org

LGBTQIA+ matters

Psychological support

Legal support

iProBono Sri Lanka

WhatsApp: +44 7883 339 886

LinkedIn: www.linkedin.com/showcase/iprobono-sri-lanka 

Contact: i-probono.com/contact-us 

Menstrual & reproductive health

Medical, informational and psychological support

Family Planning Association (FPA)

Anonymous chat service: www.fpasrilanka.org/ask-sri

Phone: 011 255 5455 / 011 258 0915 / 011 255 6611

Email: info@fpasrilanka.org 

Website: www.fpasrilanka.org 

Address: 37/27 Bullers Lane, Colombo 7, Sri Lanka

Open: Monday to Friday, 8.30 am – 4.30 pm (except public and bank holidays)

Medical and informational support

Sri Lanka College of Obstetricians and Gynaecologists

24-hour hotline for pregnant mothers: 0710 301 225

Drug addiction

Psychological support

National Authority on Tobacco and Alcohol (NATA)

Phone: 1948

Email: info@nata.gov.lk

Website: www.nata.gov.lk 

Address: 11th Floor, Wing A, Sethsiripaya Stage II, Battaramulla

Open: Weekdays, 8 am – 4.15 pm

Psychological support

Mel Medura

Phone: 011 2 693 460 / 011 2 694 665

Email: melmedura@sltnet.lk

Website: www.melmedura.org

Address: 60B, Horton Place, Colombo 07, Sri Lanka

Open: Monday to Saturday, 8.30 am – 4.30 pm

Disability

Financial and living support, inaccessibility complaints

National Secretariat for Persons with Disabilities

Phone: 0112 877 374

Email: info@nspd.gov.lk

Website: www.nspd.gov.lk

Address: 1st Floor, Sethsiripaya (Stage II), Battaramulla